|order above MYR 60
|order above MYR 140||Malaysia (East)|
|order above SGD $100||Singapore|
*Please note that this minimum spend is only applicable after discounts and vouchers have been applied.*
|West Malaysia||1-3 days||MYR 7.00|
|East Malaysia||3-5 days||From MYR 15.00|
||2-3 days||SGD 11.90|
|Hong Kong||3-4 days||USD 16.08
|United Kingdom||3-4 days
|United States||3-4 days
|New Zealand||3-4 days
|Saudi Arabia||3-4 days
|United Arab Emirates||3-4 days
|South Africa||4-5 days||USD 50.87|
|Brazil||4-5 days||USD 69.27|
*Due to the current situation and an overwhelming amount of orders, please expect delays as we try our best to deliver them to you.*
Delivery Time during RMCO period ⏱
Kindly do expect delay on order processing & parcel deliveries during RMCO period. We try our best to prepare your orders and send them out as soon as we can. Parcels should be able to be delivered to West Malaysia customers in 7-9 business days.
Due to the reduction of flight frequency throughout RMCO period, East Malaysia/ International customers do expect to receive the packages in 7-14 business days.
• Deliveries will be made from Monday to Friday (except Weekend and Public Holidays)
• Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
• Our courier service providers are DHL eCommerce, Pos Laju, Aramex or etc.
• We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.
• If your parcel is returned to us due to being undeliverable, you will be contacted for an alternative postage address. We will resend the package to this new address but you are required to pay the extra delivery charge for re-postage. We can only repost orders once. If you decide to cancel your order after it has been returned to us we will not be able to refund the shipping costs & refund of cash or payment to your original payment method (i.e. Online Banking, Credit Card, Paypal) will require a handling & processing fee, which will be deducted from the amount to be refunded to you.
*Customs Duties, Value Added Surcharges and other relevant government charges and taxes are not included in shipping rates.
*Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes. We are here to ensure that your goods get to you as quickly as possible. If you have any inquiry, please feel free to email us at firstname.lastname@example.org