• Each Mystery Box contains a curated selection of jewelry items, chosen at random.
  • Items may include rings, earrings, bracelets, necklaces, or other accessories, curated based on the preference you selected on the page.
  • All Mystery Box items are final sale. Due to the surprise element, we do not offer returns, exchanges, or refunds unless an item arrives damaged or defective.
  • All jewelry items are brand new and meet our standard quality control.
  • Mystery Boxes are packed in our standard packaging.
  • If any item is received damaged, please contact our CS team with photos within 48 hours of delivery.
  • Each box guarantees a total retail value equal to or higher than the price paid.
  • Exact contents and individual item values will not be disclosed before purchase.
  • The Mystery Box is not applicable with any other discount codes, vouchers, or ongoing promotions.
  • Any attempt to apply such discounts will result in removal of the coupon or cancellation of the order.
  • In the event of any dispute, the decision of Plenty Jewelry is final.
  • We reserve the right to amend these terms and conditions at anytime. If we do this we will publish the amended terms and conditions on this page.

If you have any additional questions or problems, please do not hesitate to email us here